FreshBooks Payment Collection

How Dun works with FreshBooks

FreshBooks can send a payment reminder, but it stops there. There is no follow-up sequence, no increase in urgency, and no distinction between an invoice that is 3 days late and one that is 3 months late. Dun connects over OAuth and adds the escalation layer FreshBooks does not have: a 7-stage sequence that gets firmer as an invoice ages.

You do not have to choose one system for reminders. Keep FreshBooks handling the first nudge and let Dun pick up the follow-up if the client still has not paid, or turn FreshBooks reminders off entirely and let Dun run the whole sequence from day one.

What syncs from FreshBooks

Dun imports invoice number, amount, due date, client name, and client email for each connected FreshBooks account, organized by the client and project structure you already use in FreshBooks. When a payment is recorded inside Dun, it writes back to FreshBooks so your accounting stays current without entering the same payment twice.

Setup in three steps

1. Connect your FreshBooks account

Click Connect FreshBooks in your Dun dashboard and authorize access through FreshBooks' OAuth screen. Dun never receives or stores your FreshBooks password.

2. Invoices sync automatically

Dun checks your FreshBooks account on an ongoing basis and adds newly created invoices to the escalation queue as they appear. When a client pays a FreshBooks invoice, Dun picks up the status change on its next check and removes it from the queue.

3. Overdue invoices get escalated

Once a FreshBooks invoice goes past due, Dun's 7-stage sequence begins, sent from your own email address and increasing in firmness at each stage, from an opening reminder to a closing formal notice.

FreshBooks-specific features

Fills the reminder gap. FreshBooks handles invoicing well, but its reminder functionality is basic. Dun adds the escalation layer that turns a simple reminder into a structured collection process.

Payment recording write-back. Payments recorded in Dun sync back to FreshBooks, keeping your financial records consistent across both platforms.

Works alongside FreshBooks reminders. You can use FreshBooks for the initial payment reminder and let Dun handle the follow-up escalation if the invoice remains unpaid. Or turn off FreshBooks reminders entirely and let Dun manage the full sequence.

Client groups. Organize your FreshBooks clients into groups within Dun. Apply different escalation timelines for different types of clients.

Dun is $14.99/mo and free until you get paid. Let FreshBooks handle invoicing and let Dun handle collections.